Privacy Policy

Buckeye Wash Co., operated by BuckeyeWashCo LLC ("Company," "we," "us," or "our"), is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit buckeyewashco.com (the "Site") or contact us for services.

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide Directly

When you submit a quote request, contact form, or otherwise communicate with us, we may collect:

• Name (first and last)
• Phone number
• Email address
• Property address or county
• Service requested and related notes
• Any other information you choose to share

Information Collected Automatically

When you visit the Site, we or our third-party analytics providers may automatically collect:

• IP address and general geographic location
• Browser type and version
• Pages visited and time spent on the Site
• Referring URLs
• Device type and operating system

This information is collected through cookies and similar tracking technologies. See the "Cookies" section below.

2. How We Use Your Information

We use the information we collect to:

• Respond to quote requests and service inquiries
• Schedule and deliver services
• Send follow-up communications related to your inquiry or service
• Send promotional communications (if you have opted in or have an existing customer relationship)
• Analyze Site usage to improve our website and services
• Comply with legal obligations

3. TCPA Consent & Text/Phone Communication

By submitting a quote request on this Site, you consent to receive calls and/or text messages from Buckeye Wash Co. at the phone number you provided, including by automated dialing systems or prerecorded messages. Message and data rates may apply. Consent is not a condition of purchase. You may opt out of text communications at any time by replying STOP.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: Third-party tools we use to operate our business (e.g., CRM software, scheduling platforms, payment processors). These providers are contractually bound to protect your information.
• Legal compliance: If required by law, court order, or governmental authority.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

5. Cookies

We use cookies and similar technologies to analyze traffic and improve your experience on our Site. Cookies are small data files stored on your browser.

We use the following types of cookies:

• Essential cookies: Required for core site functionality (e.g., remembering your cookie consent choice). These cannot be disabled.
• Analytics cookies: Help us understand how visitors use our Site (e.g., Google Analytics). These are only set if you accept cookies via our cookie banner.

You can control cookies through your browser settings or by clicking "Decline" in our cookie consent banner. Note that disabling analytics cookies will not affect your ability to use the Site.

6. Data Retention

We retain your personal information for as long as necessary to provide services, respond to inquiries, and comply with legal obligations. Customer records are generally retained for a minimum of 3 years for business and tax purposes.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

9. Third-Party Links

Our Site may contain links to third-party websites (e.g., Google Maps, review platforms). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

10. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@buckeyewashco.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Buckeye Wash Co. / BuckeyeWashCo LLC
Marysville, OH 43040
Email: info@buckeyewashco.com
Phone: (937) 243-7104